Privacy Policy

This Privacy Policy describes how Jay Ram collects, uses, shares and protects your personal data.

Scope & Applicability

This Privacy Policy explains how Jay Ram and its affiliates (we, our, 18us19) collect, use, protect and process your information via https://jayram.in.

We do not offer any product/service outside India. Your personal data is stored and processed in India only.

Collection of Information

We collect personal data when you use our Platform, register, shop, or interact with us.

  • Name, DOB, address, phone number, email ID.
  • Payment details (bank / card info) collected with your consent.
  • Biometric info (optional) when you enable certain features.
  • Behaviour, preferences & aggregated analytics.
  • Transaction details with us and partner platforms.

If a person claiming to be Jay Ram asks for sensitive information like card PIN or banking password 14 DO NOT share. Report immediately to law enforcement.

Usage of Information

Your personal data is used for:

  • Processing orders & assisting sellers
  • Customer support, dispute handling
  • Personalised experience, offers & updates
  • Fraud detection, security and compliance
  • Research, analytics and improvements

Sharing of Information

We may share your information with:

  • Group companies and affiliates
  • Sellers, logistics partners, payment processors
  • Service providers & marketing partners
  • Law enforcement when required
We share only what is necessary to provide services or comply with the law.

Security Measures

We follow industry-standard security practices to protect your personal data. However, internet transmission is not fully secure. Maintain strong passwords and protect your login details.

Data Deletion & Retention

You may delete your account from your profile anytime. We may delay deletion if transactions, disputes, or legal obligations remain pending.

We retain data only as long as required by law or for fraud prevention. Some anonymised data may be retained for analytics.

Your Rights

You may access, correct or update your data through the Platform settings.

Changes to Policy

We may update this policy occasionally. Significant changes will be notified as required by law.

Contact Us

For privacy complaints or data-related concerns, contact:

Address : 0, SARSAWA Pashchim Sarira, ANDAWA, Pashchim Sharira,Kaushambi Utter Pradesh 212214

Phone: +91 9455019320

Email: care@jayram.in

You may reach out directly using the above contact information.